Module synopsis

Good communication skills are critical to the effective workings of any organization, and to bring new ideas and ventures to life.

As the business world picks up in pace, crosses borders and cultures, and merges the physical and virtual, the skilled and savvy communicator delivers an increasingly bigger advantage to their organizations.

This module upskills participants on all the important forms that business communications take today, and is highly customizable, hands-on, and interactive.

Module Content

- Basics of Business Etiquette
- Written Communication Skills
- In-Person Communication Skills
- Communication Skills for Meetings
- Pitches and Public Speaking Skills


- Effective collaboration, reduced errors, and improved productivity and relationships across the organization.
- Business representatives who are credible and persuasive.
- Good branding and reputation for the business, each time an outsider communicates with a company representative.

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